IDEXX Reference Laboratories
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Personalised support, guidance, and expertise
Already an IDEXX Reference Laboratories customer? Get forms and support.
A dedicated team willing to support you with personalised diagnostic solutions for the way you practice veterinary medicine.
In your practice
- Veterinary Diagnostic Consultants
- Field Support Representatives
- Professional Service Veterinarians
- Reference Laboratory Specialists
On the phone
- Medical consultants
- Customer support representatives
![](https://www.idexx.com/media/filer_public_thumbnails/filer_public/e8/2e/e82e1b2d-4c9d-43ad-a608-f274a70c0a22/reference-laboratories-team-585.jpg__585x350_q80_subsampling-2.jpg)
A dedicated team willing to support you with personalized diagnostic solutions for the way you practice veterinary medicine.
In your practice
- Veterinary Diagnostic Consultants
- Field Support Representatives
- Professional Service Veterinarians
- Reference Laboratory Specialists
On the phone
- Medical consultants
- Customer support representatives
In your practice
Veterinary Diagnostic ConsultantsMore frequent visits and personalised support. |
Professional Service VeterinariansMore personalised on-site medical consultations and education. |
Field Support RepresentativesMore step-by-step guidance and training on-site to help optimize your workflow. |
Reference Laboratory SpecialistsSpecialist support and guidance on reference laboratory services and test menu |
On the phone and online
Medical consultantsMore direct live access and personalised guidance from board-certified specialists. |
PathologistsMore personal attention from a pathologist dedicated to your case from beginning to end, available via their direct phone line or email. |
Customer support representativesMore dedication to answering all your questions on laboratory services, test requests, results status, and more. |
IDEXX.comMore self-serve educational content. |
![Smiling support representative with headset on](https://www.idexx.com/media/filer_public_thumbnails/filer_public/0c/70/0c70a797-1f59-4736-8e7a-430a3c82464f/support-rep-reference-lab-woman-with-headset-175.jpg__175x175_q80_subject_location-87%2C87_subsampling-2.jpg)
Contact IDEXX Reference Laboratories support
IDEXX supports your practice with our customer support, technical support, and medical consulting services team, including our diagnostic support veterinarians and board-certified veterinary specialists.
0203 7887 508
Consultants
World class board-certified experts with total dedication and full focus to bring you the very best in consultation and support.
If you'd like to know more about chemistry and haematology diagnostics, check out valuable information in our knowledge section.